Privacy Policy

This Privacy Policy explains how Brian Dillon ("we," "us," or "our"), an independent insurance broker located at 1916 Kenilworth Ave, Berwyn, IL 60402, collects, uses, and protects your information, including information collected in connection with text messaging (SMS/MMS) communications.

Information We Collect

We collect information you provide directly to us, including:

• Name, mobile phone number, and email address when you sign up for text updates, request a quote, or contact us through our website
• Information you share during consultations related to insurance and retirement planning needs
• Standard technical information automatically collected when you visit our website (such as browser type and IP address)

How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide insurance and retirement planning services
• Send appointment reminders, policy-related follow-ups, and account or service updates by text message, email, or phone
• Send occasional promotional or educational messages about our services, if you have opted in to receive them
• Improve our website and services

SMS / Text Messaging Program

If you opt in to receive text messages from us, the following terms apply:

• No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
• We offer two categories of text messages. You may consent to marketing messages (special offers, discounts, and service updates), non-marketing messages (appointment reminders, policy follow-ups, and service notifications), both, or neither. Each consent is separate and optional.
• Message frequency may vary depending on your interactions with us and the consent selections you have made.
• Message and data rates may apply, depending on your mobile carrier and plan.
• You can opt out of receiving text messages from us at any time by replying STOP to any message. You may receive one final message confirming your opt-out.
• For help, reply HELP to any message, or contact us using the information at the bottom of this policy.
• Carriers are not liable for delayed or undelivered messages.

How We Protect Your Information

We take reasonable administrative and technical measures to protect the personal information you share with us from unauthorized access, disclosure, alteration, or destruction.

Your Choices

You may opt out of text messages at any time by replying STOP, and you may unsubscribe from marketing emails using the unsubscribe link included in those messages. You may also contact us directly to request that we update, correct, or delete your information, subject to any recordkeeping requirements applicable to insurance-related communications.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of our website or text messaging program after changes are posted constitutes acceptance of those changes.

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